Privacy Policy
This policy explains how WOW Spaces collects, uses, retains, and protects personal data when a visitor uses the website or submits an inquiry through the contact form. Please read it before providing personal data.
Scope
This policy applies to the website and its connected contact and service pages. It does not govern third-party websites reached through links on the website; those services apply their own privacy policies.
Personal data we collect
The website collects information a visitor submits when requesting information about interior design and fit-out services, including:
•    Name and email address.
•    Telephone number and address, when provided.
•    Message subject, message content, and any information the visitor chooses to include.
•    Records of correspondence and responses relating to the inquiry.
Hosting systems and technical logs may automatically collect limited information such as IP address, device and browser type, pages visited, and visit time to operate and secure the website and diagnose faults.
Purposes of processing
•    Responding to inquiries, quotation requests, and service questions.
•    Preparing a proposal or performing an agreement or service requested by the customer.
•    Improving website performance and resolving technical problems.
•    Protecting the website against misuse, fraud, and unauthorized activity.
•    Meeting legal obligations and retaining required records.
•    Sending marketing communications only with separate consent and an easy opt-out method.
Legal basis
We process personal data with the data subject's consent, to take steps requested before entering a contract, to perform a contract, or to meet a legal obligation. We may rely on a legitimate interest only after confirming that it does not override the data subject's rights and interests.
Cookies
The website may use technical cookies that are necessary to operate and protect its functions. If non-essential analytics or advertising tools are enabled, the website will display a notice explaining their types and purposes and, where required, allow visitors to accept or reject them before activation.
Sharing personal data
We do not sell personal data. We may share only the minimum necessary data with hosting, technical support, and customer-request management providers; professional advisers; or competent authorities when required by law. Contracted providers must protect the data and use it only for the specified purpose.
International transfers
If a technical provider processes personal data outside Saudi Arabia, the transfer will be made in accordance with applicable legal requirements and appropriate safeguards.
Retention
We retain contact inquiries and related correspondence for no more than 24 months after the last interaction, unless the inquiry becomes a contractual relationship or a longer period is required by law or to establish or defend a legal claim. Technical logs may be retained for up to 12 months for security and operational purposes. When retention is no longer necessary, the data is securely deleted, destroyed, or anonymized.
Security
We use appropriate organizational and technical measures to protect personal data against unauthorized access, use, alteration, disclosure, or loss. No electronic method provides absolute security, so we review safeguards according to the risks and nature of the data.
Data subject rights
Under the Saudi Personal Data Protection Law, a data subject may request information about the legal basis and purpose of collection, access the data, obtain a copy, correct or complete it, request its destruction where legally available, and withdraw consent when consent is the basis for processing. Requests may be submitted using the contact details below. We may request appropriate information to verify the requester's identity.
Direct marketing
We will not use contact information for direct marketing without clear and separate consent. A recipient may stop marketing messages at any time through the unsubscribe method provided or by contacting us.
Third-party links
The website may link to Instagram, TikTok, Snapchat, WhatsApp, or other services. Personal data processed after following those links is governed by the relevant service's privacy policy.
Policy updates
We may update this policy when website services, processing practices, or legal requirements change. The revised version will be posted on this page with a new effective date. New consent will be requested when a change materially affects processing based on consent.
Contact us
For questions about this policy or to exercise personal data rights, contact info@wowspaces-sa.com or +966 54 004 6004. Address: Prince Turki Bin Abdulaziz Al Awwal Street, Riyadh, Saudi Arabia.